Ulteig is a leading engineering firm and trusted partner to organizations responsible for building, maintaining, and revitalizing essential infrastructure across North America. Operating across the Lifeline Sectors® of Power, Renewables, Transportation, and Water, Ulteig serves clients spanning three countries with a workforce that continues to grow rapidly.
As Ulteig expanded, so did the complexity of keeping its people connected. With employees distributed across multiple countries — many working remotely — the organization recognized a growing need for meaningful, dedicated connection opportunities that transcended geography.
Coming out of the pandemic, this challenge became especially pronounced.
As Erin Stenger, Culture Program Manger, explains: "Employees were telling us that they felt they lost an important part of our culture when we were mostly located near office locations."
The task was clear: find a scalable, turnkey solution that could bridge the gap between employees who might never meet in person.
After evaluating several options, Ulteig selected RandomCoffee for its ease of use and the quality of experience it offered. The onboarding process further reinforced that decision.
"The set-up and launch process was a great experience," Erin noted.
"The RandomCoffee team is wonderful to work with — true, responsive partners who helped us customize a program that met our organization's needs and goals."
Since launching their first program in 2023, Ulteig has expanded to nine distinct programs, creating 1,700+ connections across the organization. Their largest program delivers monthly connection opportunities to enrolled employees and maintains an average opt-in rate of 42% — a strong indicator of sustained employee engagement.
The impact has not gone unnoticed at the individual level. As Erin shared, employees across the organization frequently point to the connections made through RandomCoffee as especially valuable to their overall employee experience — a testament to the platform's role in strengthening culture from the inside out.
When asked what differentiates RandomCoffee from other engagement tools, Erin highlighted three key factors: ease of use, robust customization options, and seamless integration with Microsoft Teams.
"The platform is intuitive and easy to navigate," she said, "while built-in insights allow us to clearly understand program performance and continuously improve the experience for employees."
